Satin Creditcare Network LimitedClosure360 Sign in

Prevoyance IT Solutions for Satin Creditcare Network Limited

Loan collection and closure,
on one governed platform

Collection work planned ahead of the peak. Money captured digitally at the doorstep and reconciled the same day. Closure documents issued on the day of closure. Every outbound contact recorded against the conduct rules that applied.

How this programme is built

Conduct enforced by the engine

Contact windows, frequency caps, consent and the recovery location rule are enforced in code and in the schema. Every suppressed message carries a record naming the rule that applied.

Every figure carries its denominator

Collection efficiency is reported against its demand base, and contact figures against the dispatch count, so each number can be traced to what it counts.

Write once audit

Every contact, decision, suppression and money movement is written once. Records are not updated or deleted, and any attempt is recorded.

Fail closed, restart unattended

Every protection defaults to on, and a missing setting leaves it in place. Health checks run a real query and report latency. Services restart unattended.

The programme at a glance

25Capabilities
15Phase I Core
11Modules
15Screens Live
64Database Tables
18Engineers
  1. Phase IThe core, fifteen capabilitiesThe closure transaction, the three regulatory clocks, the conduct gate and the geo mapped field route. Eight of twelve sprints complete.
  2. Phase IIFrom working to efficientFive capabilities for the closure desk and the field supervisor. Indicative, on SFL approval.
  3. Phase IIIFrom reactive to anticipatoryFive capabilities from early warning to the vernacular channel. Indicative, on SFL approval.

Sign in to read the project document charter, the programme management charter, the full specification set, the key features in two parts, the process flows and the screen set.

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